AI WhatsApp assistant · UAE businesses
Wakeel replies on your WhatsApp the moment a customer messages, answers their questions from your own information, and books the appointment. Your team starts the day with bookings instead of a backlog.
Industries
Example library
Every example below is a sample written to show how Wakeel works. The businesses are fictional. Your version answers from your own prices, services and availability.
The problem
Customers message at night, on weekends and during your busiest hours, when nobody can answer.
By the time someone answers, the customer has already booked with whoever replied first.
Prices, location, availability, parking. Hours go on questions a system could answer.
How it works
We connect Wakeel to your WhatsApp Business number through an official Meta partner.
We load your services, prices, listings or doctors, and the questions you want asked.
Every message gets an answer within a minute, in English or Arabic.
Bookings and anything unusual go straight to your team. Staff can take over any chat at any time.
Pricing
Same price for every industry. No long contract. Cancel with 30 days' notice.
In return we ask for honest feedback and, if you're happy, a short testimonial.
Includes the WhatsApp connection fee. Meta's own message fees, where they apply, are billed at cost.
Questions
Wakeel introduces itself as your business's assistant and hands over to a named team member for anything beyond answering and booking. It doesn't pretend to be a person.
It handles bookings and practical questions only. It never diagnoses or gives medical advice, and it passes any clinical question to your staff. We collect only what's needed to book: name, number, preferred time and doctor.
It only answers from the information you give it. When it doesn't know, it says a team member will confirm and flags the chat for you.
Yes. Staff see every conversation and can take over at any point; Wakeel stops replying in that chat once they do.
Usually about a week, most of which is WhatsApp Business verification with Meta.
Reply to the email we sent you with your website or a price list. We'll send back a sample conversation built on your business within 24 hours, free and with no obligation.
Reply with your website
Everything is handled by email. No calls needed.